Terms and Conditions

Terms

Website Terms & Conditions and Privacy Policy

TERMS AND CONDITIONS

These terms and conditions (the "Terms and Conditions") govern the use of https://www.northfairytale.ca/ (the "Site"). This Site is owned and operated by Shalkovich Vladislav. This Site is a portfolio.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.

Intellectual Property
All content published and made available on our Site is the property of Shalkovich Vladislav and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.

Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

Violate the intellectual property rights of the Site owners or any third party to the Site;
Act in any way that could be considered fraudulent;
Theft, scraping, or copying of our site content, text, or portfolio photos for any commercial or personal use without our express written permission.;
Using any automated system ("bots") to spam our booking forms or interfere with the site's operation.; or
Using our brand name (NorthFairytale) or logo in a way that falsely implies a partnership or endorsement..

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Sale of Services
These Terms and Conditions govern the sale of services available on our Site.

The following services are available on our Site:

Outdoor Christmas Lights Installation and Removal; and
Outdoor Christmas Lights Storage After Removal.

The services will be paid for in full payment is due upon completion of the service. However, a deposit may be required for custom projects or special-order materials before the service begins.

These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Payments
We accept the following payment methods on our Site:

Credit Card;
PayPal;
Debit;
Interac E-Transfer; and
Cash.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Refunds
Refunds for Services
We provide refunds for services sold on our Site as follows:

Deposits paid for special-order materials are non-refundable.

For a confirmed service installation, we require at least 48 hours' notice for cancellation. Cancellations made with less than 48 hours' notice are subject to a $100 cancellation fee.

Once the installation service is completed, all payments are final and non-refundable. We will, however, promptly fix any installation issues as part of our service guarantee.

Guarantees
The following guarantees apply to our Site:

Our "Season-Long Guarantee": We will repair any installation or material failures (excluding severe storms, physical damage, or tampering) for free, all season long (until Jan 15th).; and
Client Responsibilities: You must provide a safe, clear work area and access to a functioning, weatherproof power outlet (GFI) on the scheduled service date..

Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability
Shalkovich Vladislav and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Shalkovich Vladislav and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Province of Alberta.

Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Shalkovich Vladislav are unable to resolve any dispute through informal discussion, then you and Shalkovich Vladislav agree to submit the issue before a mediator. The decision of the mediator will not be binding. Any mediator must be a neutral party acceptable to both you and Shalkovich Vladislav. The costs of any mediation will be shared equally between you and Shalkovich Vladislav.

Notwithstanding any other provision in these Terms and Conditions, you and Shalkovich Vladislav agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

Additional Terms

Insurance (WCB & CGL): We are fully insured with Commercial General Liability (CGL) coverage to protect your property and full WCB coverage for our team. This protects you from all liability.;
Season-Long" Service Guarantee: We guarantee our installation and materials for the entire holiday (until Jan 15th). We will repair any failures from normal wear (excluding storms or physical damage) for free.;
Client Responsibilities: You agree to provide a safe, clear work area (free of snow/ice) and access to a functioning, weatherproof power outlet (GFI) on the scheduled service date.;
Free Estimates: Booking an estimate on our site is a free, no-obligation consultation. The final quote provided after this consultation is valid for 14 days.;
Liability for Stored Goods: If you use our optional Takedown & Storage service, you agree that NorthFairytale is not liable for any damage, loss, or theft of your property during the storage period. This service is used at your own risk.; and
Photography Release: We will always ask for your written permission before taking "before and after" photos of your home for our website portfolio and social media..

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

https://www.northfairytale.ca/ Privacy Policy

Type of website: Portfolio
Effective date: 7th day of November, 2025

https://www.northfairytale.ca/ (the "Site") is owned and operated by Shalkovich Vladislav. Shalkovich Vladislav can be contacted at:

BALTAZARCOSSA1995@GMAIL.COM
(825) 521-2313
8708 106 st, NW, Edmonton, AB, T6E 4J5

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent
By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy; and
The collection, use, and retention of the data listed in this Privacy Policy

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

IP address;
Location;
Hardware and software details;
Clicked links; and
Content viewed.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

First and last name;
Email address;
Phone number; and
Address.

This data may be collected using the following methods:

Sceduling form.

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

To analyze site traffic, improve our website, and measure the effectiveness of our marketing and advertising campaigns..

The data we collect when the user performs certain functions may be used for the following purposes:

This data is used exclusively to schedule your free, on-site estimate, prepare an accurate quote, and contact you to confirm your service booking..

Who We Share Personal Data With

Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties

We may share user data with the following third parties:

Wix;
Meta/Facebook; and
Google.

We may share the following user data with third parties:

Personal data (Name, Address, Phone); and
Automatic data (IP Address, Content Viewed).

We may share user data with third parties for the following purposes:

Processing your booking estimate via our site host (Wix);
Processing our ad forms (Meta/Facebook);
Displaying our interactive location map (Google Maps).; and
Measuring our ad campaign performance (Facebook Pixel) and understanding how visitors use our site (Wix Analytics).

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights; and
To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored for We retain your data for as long as it is necessary to provide you with our seasonal services. This includes the duration of the installation, takedown, and storage period.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
We take your data security seriously. Our website is built on the Wix.com platform, which uses SSL (Secure Socket Layer) encryption and secure servers to protect your data during submission.

Access to your personal information is strictly limited within our company and is only used to provide you with the services you requested (such as preparing your estimate). We do not store payment information on our servers.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

International Data Transfers

We transfer user personal data to the following countries:

United States.

When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.

Children

The minimum age to use our website is 18 years of age. We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

Privacy Officer
baltazarcossa1995@gmail.com
(825) 521-2313
8708 106 st, NW, Edmonton, AB, T6E4J5

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data:

Direct Marketing (Email/Text) You can opt-out by clicking the "Unsubscribe" link provided in any marketing email or by contacting us directly to be removed from our marketing list.
Automatic Data Collection (Cookies & Pixels) You can opt-out by adjusting your browser settings to refuse or block cookies. Using the opt-out tools provided by the Digital Advertising Alliance of Canada (DAAC) or other industry ad-choice programs.

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
Targeting cookies
Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and
Third-Party Cookies
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
1. Our third-party partner use cookies for analytics, advertising, and essential site functions. This allows us to analyze site traffic, measure our ad performance, and display our interactive map..

Additional Clauses
Limitation of Liability for Stored Goods

As part of our all-in-one service, we offer to take down and store client-owned property (e.g., Christmas lights) for the off-season. While NorthFairytale will exercise reasonable care in handling and storing this property, you (the client) agree that NorthFairytale is not liable for any damage, loss, theft, or degradation of your property that may occur during the removal, transportation, or storage process. This storage service is used at your own risk.

Free Estimates & Consultations

We offer a complimentary, no-obligation on-site estimate (or "quote") for our services. This initial consultation is free of charge. The quote provided to you after this consultation is an estimate based on the visible scope of work and is valid for 14 days. Booking a free estimate on our website does not constitute a final contract for service installation.

Media & Photography Release

We are proud of our work and rely on "before and after" photos to show new clients what we can do. As part of our final service contract, we will ask for your written consent to photograph the completed installation. These images will be used strictly for promotional purposes, including our website portfolio and social media. We will never use or post images of your home without your explicit, signed permission.

Insurance & Liability (WCB & CGL)

NorthFairytale is fully insured for your peace of mind. We maintain active Commercial General Liability (CGL) Insurance to protect your property (including roofs, gutters, and siding) against any accidental damage during installation or removal.

Furthermore, we maintain full Workers' Compensation Board (WCB) Coverage for our team. This protects you, the homeowner, from any liability in the unlikely event of a worker injury on your property. We can provide proof of insurance upon request.
Service & Maintenance Guarantee
Our professional-grade lights and hardware are built to last. If any lights, timers, or clips that we installed fail due to normal seasonal wear (excluding physical damage, severe storms, wind, or homeowner tampering) anytime before January 15th, we will return to repair or replace the faulty items free of charge.

This is our "season-long" promise to you. We handle everything, so you can just enjoy the magic.

Client Responsibilities

To ensure your installation is completed efficiently, the client agrees to provide the following:

1. A safe and clear pathway to the installation area (e.g., clear of excessive snow, ice, or personal belongings).
2. Access to a functioning, weatherproof outdoor power outlet (GFI). NorthFairytale is not responsible for non-functioning outlets or electrical issues related to the client's home.
3. Access to the property on the scheduled installation date. A cancellation fee [inspired by user's request] may apply if we are unable to access the property upon arrival.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information

If you have any questions, concerns or complaints, you can contact our privacy officer, Privacy Officer, at:

baltazarcossa1995@gmail.com
(825) 521-2313
8708 106 st, NW, Edmonton, AB, T6E4J5

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